On your phone: “Settings” (the gear at the top) → “Access on this phone” — everything should be “On”, and “Instant alerts” on. Tap “Send a test alert”. Link an e-mail — the SOS letter arrives even when the app is closed. On Xiaomi also check “Autostart” and “Battery saver: no restrictions”, otherwise the phone closes KidPair in the background.
Notifications or SOS don't arrive
Protection off, a silent phone, no notifications. For the adult and the child